Privacy Policy

Last Modified: August 27, 2026

At Mindara, we are committed to protecting your privacy and ensuring the confidentiality of your personal health information. This privacy policy outlines how we collect, use, and safeguard your information when you visit and/or interact with our website.

Looking for our HIPAA notice? This page covers information collected through our website. How we use, disclose, and protect your health information — and your rights over it — is described in our Notice of Privacy Practices.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Schedule an appointment or consultation
• Fill out a form on our website
• Contact us via email or other communication channels

The information we collect may include:

• Name, address, phone number, and email address
• Medical information relevant to your care (e.g., mental health history, treatment preferences)
• Payment information (for billing purposes)

2. How We Use Your Information

We use the information you provide for purposes such as:

• Scheduling appointments
• Providing psychiatric care and treatment
• Responding to your inquiries and requests
• Billing and processing payments
• Improving our website and services

We do not sell or share your personal information with third parties for marketing purposes.

3. How We Protect Your Information

We prioritize the security of your personal and health information. We implement various technical and organizational measures to ensure that your information is protected from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

4. Sharing Your Information

We may share your personal information only in the following circumstances:

• With healthcare providers involved in your care, with your consent
• With third-party service providers who assist us in operating our website or conducting our business. Where such a provider handles protected health information, it does so as a Business Associate under a signed Business Associate Agreement requiring it to safeguard that information as we do
• To comply with legal obligations, such as responding to subpoenas or legal requests

5. Your Rights Regarding Your Information

You have the right to:

• Access and obtain a copy of your personal information
• Request corrections to any inaccurate information
• Request the deletion of your information, subject to applicable laws
• Withdraw your consent to the use of your personal information, except where required for legal or therapeutic purposes

To exercise these rights, please contact us at hello@mindarapsych.com

6. Cookies and Tracking Technologies

Our website uses cookies or similar technologies for site functionality, preferences, and analytics, and may use advertising pixels (such as Meta or Google Ads technologies) for advertising measurement and campaign performance, subject to applicable law. These technologies can recognize browsers and devices and measure visits and interactions. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.

We do not authorize disclosure of protected health information to advertising platforms without a valid legal basis, including HIPAA authorization when required.

7. HIPAA Compliance

Insight NP in Psychiatry PLLC dba Mindara is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). We use and disclose your Protected Health Information (PHI) only as permitted by HIPAA, and we maintain the administrative, physical, and technical safeguards required by the HIPAA Security Rule to protect it.

Your rights regarding your PHI — including how to access, amend, or restrict it, how we may use and disclose it, and how to file a privacy complaint — are described in full in our Notice of Privacy Practices, the patient-facing notice required by HIPAA. This Privacy Policy covers information collected through our website; the Notice of Privacy Practices governs your health information.

8. Mobile SMS Messaging Privacy Policy

Information collected
We may collect information, such as name, phone number, and email address.

Use of information collected
We may use the information we collect to perform the services requested including billing, customer service, appointment reminders and other administrative requests.

Sharing of information collected
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. This includes text messaging opt-in data and consent. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Where you have provided separate consent, we may also send marketing and promotional messages, such as practice updates and service information. Marketing messages are only sent when you have opted in to receive them, and consent to any messages is never a condition of receiving services.

As a current or prospective customer, you understand that you can text us STOP at any time to opt out of receiving SMS text messages from us. You can text us HELP at any time to receive help.

You understand that the messaging frequency may vary. Messaging & data rates may apply.

All policies are followed as per CTIA guidelines 5.2.1. At any time if you want your information to be removed, you can contact us via our email address or regular mail.

Messaging Terms & Conditions
You agree to receive informational messages (appointment reminders, account notifications, etc.) from Insight NP in Psychiatry PLLC dba Mindara. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at hello@mindarapsych.com. You can opt out at any time by replying STOP.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to respond to inquiries, coordinate consultations, provide services, maintain patient or business records, comply with legal or regulatory obligations, resolve disputes, and enforce applicable agreements. Retention periods may vary depending on the type of information and applicable legal, regulatory, and clinical recordkeeping requirements. Protected Health Information is retained in accordance with our Notice of Privacy Practices and applicable law.

10. Children’s Privacy

Our website and services are intended for adults seeking information about psychiatric mental health care for themselves. We do not knowingly collect personal information online from children under the age of 13 without appropriate authorization or consent. If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete it.

11. Third-Party Links and Services

Our website may contain links to third-party websites, forms, scheduling tools, payment processors, analytics providers, social media platforms, or other services. We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. Your use of third-party services may be subject to their own privacy policies and terms.

12. Terms and Conditions

Your use of our website, forms, communications, and services is also subject to our Terms and Conditions, which should be reviewed together with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically for any updates. The effective date at the top of this page indicates when the latest changes were made.

14. Contact Us

If you have any questions or concerns about this privacy policy or how your information is handled, please contact us at:

Email: hello@mindarapsych.com
Phone: +1-332-241-9087

Mailing Address:
1115 Broadway, Ste 1256
New York, NY 10010
United States

For questions specifically related to SMS communications or SMS consent, please contact us at +1-332-241-9087.